Safety, Quality & Responsibility
How can I be sure that your toys are safe for child?
All of our toys undergo rigorous safety testing and comply with all relevant regulations and standards. We work closely with approved and independent laboratories to ensure that our toys are safe for children of all ages. All of our toys are chemically tested in accordance with REACH standard. Our paints and varnishes are also tested to ensure they meet current safety standards and regulations.
In addition to our commitment to safety and the use of child-safe materials, we want our clients to know that we welcome any special safety requirements they may have. We understand that different clients may have different safety needs and concerns, and we are happy to work with them to ensure that their specific safety requirements are met. If you have any special lab test or safety requirements (including but not limited to ASTM D4236; CPSIA; EN-71; Proposition 65; ISO 8124; FHSA) that you would like us to follow, please don't hesitate to let us know and we will do our best to accommodate your needs. For example, we worked with some companies target audience includes children under 3 years of age, they may have specific safety requirements, such as the use of water-based paint that is less toxic if ingested and testing of paint for discoloration to saliva. In addition, they may prefer vegetable-based inks for printing on the toys to make them more eco-friendly. We are committed to providing toys that are not only fun and engaging, but also safe and appropriate for children of all ages.
Can I request special safety measures for my child's toy?
Yes, we welcome special requests and are happy to work with you to ensure that your child's toy meets all of your safety requirements. Please contact us to discuss your specific needs. Our team is committed to finding solutions that meet your needs while ensuring your child's safety while also providing a fun and engaging toy.
Do you offer any eco-friendly options for your products?
Yes, we understand the importance of sustainability and eco-friendliness, and we offer a range of eco-friendly options for our products, including recycled materials and non-toxic substances. We are happy to work with you to meet your specific requirements. Please let us know if you have any special requests for eco-friendly options for our products. Our team is committed to finding solutions that meet your needs while also supporting the environment.
What is your approach to quality control?
Quality is our top priority, and we have a rigorous quality control process in place to ensure that all of our customised products meet our high standards — safe, reliable, and of the highest quality. First, we carefully select the materials we use in our toys, ensuring that they are safe and of high quality. We work with reputable suppliers who share our commitment to safety and quality. Next, we have a rigorous testing process in place to ensure that our products meet all relevant safety standards and regulations. We also have a dedicated quality control team that conducts regular inspections of our manufacturing facilities to ensure that all production processes are up to standard. This includes everything from making sure that machinery is properly maintained to verifying that all workers are following appropriate safety procedures. In addition to these measures, we have a system in place for monitoring customer feedback and addressing any concerns or complaints promptly. We take all feedback seriously and use it to continuously improve our products and processes. Overall, our approach to quality control is focused on ensuring that our customers can have complete confidence in the safety and quality of our products.
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11/F, Lee Ka Industrial Building, 8 Ng Fong St, San Po Kong, Hong Kong